Your business works. Now make it run without you.

I help owner-operated businesses move from manual to autopilot: the follow-up, booking and day-to-day operations that still depend on you remembering to do them.

Book a free 30-minute call No pitch deck. We look at your actual pipeline.
How a new customer moves through your business
  1. New enquiry
    Sits in your inbox until you see itLogged in your CRM the moment it arrives
  2. Follow-up
    Happens when you rememberGoes out on schedule, every time
  3. Booking
    Back-and-forth to find a timeThey pick a slot that works for you
  4. Onboarding
    You explain everything again by phoneWelcome email and checklist sent for you
  5. Invoicing
    Done in a batch at month-endSent as soon as the job is marked done
5 steps waiting on you

You're past the startup stage. Customers are coming in and the revenue is real.

But leads live in your inbox, follow-ups happen when you remember, and every booking runs through you. That worked at the start. Now it's what's holding the business back.

How we work together

Defined scope, weekly check-ins, and fixes you can see working.

  1. Free call

    30 minutes

    We walk through how a lead becomes a customer in your business, and I'll point out two or three leaks on the spot.

  2. Systems audit

    About two weeks

    I map your pipeline end to end: where leads come from, who handles them, what's manual. You get a fix list ranked by impact.

  3. Build

    Scoped after the audit

    We put the fixes in place together, one system at a time, with a check-in every week so nothing drifts.

What I help with

Systems audit
Where your leads come from, who handles them, whether customers can book themselves, and where time and money slip through the cracks.
Sales and follow-up automation
A CRM and pipeline that track every lead, with follow-ups that go out on their own.
Lead capture
Forms, self-serve booking and nurture emails that keep working while you're busy with customers.
Operations workflows
Repeatable processes for onboarding, training, invoicing and handoffs, so the business doesn't stall when you step away.
Growth planning
Once the basics run themselves, help planning the next step: a first hire, a new service or a new market.

Start with a systems audit

A fixed-price look at how your business really runs today, and exactly what to fix first.

  • Kickoff call to understand your business
  • Review of your pipeline, tools and handoffs
  • Written fix list, ranked by impact
  • Walkthrough call to go over every recommendation
$750

CAD, plus HST

If you hire me for the build, the full audit fee is credited toward it.

Book a free call first

What I've built

AI edtech startup

Built the sales function from the ground up: repeatable processes, pricing models, webinars and client onboarding.

Handled hundreds of leads and closed $150K+ in sales.

Fintech company

Built internal operations: training workflows, team communication and repeatable processes.

A team that runs without constant check-ins.

Hi, I'm Tiago

I'm a sales and operations builder based in London, Ontario. I've sold door to door, built a SaaS sales function from scratch as its first salesperson, and launched my own e-commerce brand.

I've been the owner doing everything by hand, so I know what it takes to get out of the way of your own business.

Ready to stop being the bottleneck?

Book a free 30-minute call. We'll look at how leads move through your business today and where the quickest wins are.

Taking on two clients at a time so each one gets real attention. Calls available Fridays and weekends.
Book a free 30-minute call